Snow Up!

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What is Snow up?

Snow up is a promotion aimed at the university community. If you belong to it, you can benefit from the offer this season. It is mandatory that you follow the procedure of registration in the promotion and in case of renewal, upload the documentation mentioned below.

SNOW UP Promotion is valid and is accessed by all undergraduate or Master's degree students in universities associated with the CRUE and the EUA. From these links you can locate your university to allow you to access the Promotion:

• See universities affiliated to the CRUE
• See affiliated universities Europpean University Associaton    

How do I register?

Create your own ski pass card "Snow up", which is essential to be identified with your photo.

If you still do not have or have not personalized your Sierra Nevada Club card, it is time to do so. Remember that it is a personal and non-transferable card, in which your data appear (name and surname, user number, photograph ...).

Access your user account https://centrocomercio.sierranevada.es/Auth/Login , log in, or create an account, if you still do not have one and very important, upload your photograph, adjusting to these parameters:

• Close-up photo, ID type (no sunglasses/ski, no hat).
• .jpg or .gif format
• Size: 4 cm high x 3 cm wide or 180 pixels high x 140 pixels wide.

Option A: Then you will recharge / buy the product online The High Promotion you want.

Once the recharge/online purchase is completed (you will receive a copy of your purchase order to your email), if you already have your Sierra Nevada Club user card, the product has been recharged on your card, and upon arrival in Sierra Nevada, you go directly to skiing, access to ski lifts / slopes with your Sierra Nevada Club user card (ski pass), and enjoy your chosen promotion of El Subidón.

Option B: You have completed your purchase and do not have your personalized Sierra Nevada Club user card.

It is mandatory to make the purchase online if you still do not have the Sierra Nevada Club user card, with a minimum of 48 hours before the day of the first ski service.

If you still do not have your Sierra Nevada Club user card (ski pass), at the end of your online purchase, you will receive a copy of your purchase order, with your locator / purchase order / user number and QR, so that upon arrival in Sierra Nevada, and in any of the vending machines / ATMs arranged in the urbanization of Pradollano, or at the ticket office (previously and personally identifying yourself with your ID) you can withdraw your Sierra Nevada Club User Card, loaded with the product of the chosen Promotion of El Subidon.

If the withdrawal of the new Sierra Nevada Club user card is another person other than the holder, you must deliver an authorization signed by the holder of the card and a photocopy of the DNI, authorized to withdraw the ski pass / user card of the El Subidón promotion.

How to reactivate the promotion of Snow up?

1. For university studentss. You must attach online:

• DNI on both sides.
• University enrollment in force current year/course, stamped and with the barcode of the mechanization of the payment in the bank.
• Receipt of the payment stamped by the bank, in the event that the university registration is not with the bar code mechanized the payment by the Bank.
• If you are a Scholarship holder, in addition to the DNI, you will have to provide the Scholarship Application in .pdf with the digital signature of the administration. 

1. For PAS staff (Administration and Services Staff of the University) or TEACHERS of the University. You must attach online:

• DNI on both sides.
• Header of your last payroll in force in *.pdf format. Keep in mind that this promotion is only valid for staff of Universities associated with the CRUE and the EUA (no other type of center or training being valid).

To attach the documentation through your user account, you must access through the "button": "ACCESS TO THE PROMOTION".

My General > Account > Attach documentation (below)

Once all the documentation is attached, it will be reviewed and you will receive an email informing you if it is accepted or not by Sierra Nevada. (*For this, the company is authorized to carry out the appropriate checks.)

Access to the promotion implies the veracity of the data and documentation provided, for which the beneficiary is responsible (see general conditions)

In case of doubt about the veracity of the documentation presented, a certificate with digital signature will be required by the administration / University.

What to do in case of APPROVAL or DENIAL of the promotion of Snow up?

If you meet all the requirements of the promotion, the promotion will be activated in your user profile and you can continue with the purchase or recharge of the El Subidón Promotion.

If you do not meet all the requirements, you will receive an email with the appropriate explanations to attach or complete the correct or necessary documentation.

Where do I pick up the card?

In case of having a valid card, the recharge will be made on your ski pass card. You can check the serial numbering of it in your user profile.

In case of being a new registration you can withdraw your card / ski pass, prior personal identification with your ID, in the User Service Center or in the vending machines / ATMs, arranged in the Urbanization of Pradollano – Sierra Nevada.

How far in advance should I buy?

If it is your first purchase/recharge of the El Subidón promotion and you still do not have the Sierra Nevada Club user card, it is mandatory to make the purchase online at least 48 HOURS IN ADVANCE, before the first day of the service, so that the system registers your new registration, validates all the documentation provided, communicates the conformity of the process and prints your Sierra Nevada Club user pass / card.  Once this minimum time of preparation and online purchase has passed, upon arrival in Sierra Nevada, with the copy of your purchase order and ID, you withdraw the card at Ticket Offices or ATMs / Vending machines arranged in the Urbanization of Pradollano.

The following recharges / online purchases, of this Promotion El Subidón and as you already have the ski pass / user card Sierra Nevada Club, is only to make the recharge / purchase directly online on the fly, even minutes before accessing tracks, since now you do have your ski pass / user card Sierra Nevada Club. It's that simple!

What should I do if I forget or lose my Sierra Nevada Club (ski pass) user card?

You can only request the reprint "in situ", due to breakage or loss of the Card, during the ski day, by going to the User Service Center (CAU), to request a card reprint. The reprint service has a cost of € 10.

Forgetting your ski pass / user card Sierra Nevada Club, involves the purchase of the day pass, directly at the ATMs arranged in the Urbanization of Pradollano, without any promotion or discount, but at the PVP rate, on the day of purchase.